How should a floor trainer react to trainees who are struggling?

A floor trainer should offer support and guidance to trainees who are struggling because this approach fosters a positive learning environment, encouraging trainees to ask questions and seek help when needed. Providing assistance not only helps to clarify difficult concepts but also builds confidence in the trainees, allowing them to overcome challenges more effectively. This supportive interaction can enhance the overall learning experience and ensure that all trainees have the opportunity to succeed.

In contrast, ignoring trainees' issues could lead to frustration and a lack of understanding, while yelling might create a hostile environment that decreases motivation and engagement. Reporting trainees to management does not address the immediate learning needs and could undermine the trainees' confidence and willingness to improve. Therefore, offering support and guidance aligns best with the goals of effective training.